vd999 Terms and Conditions
Please read all our terms and conditions carefully before using this platform — your rights and responsibilities are described in detail here.
Table of Contents
- 1. Introduction and Acceptance
- 2. Account Registration and Eligibility
- 3. Account Verification and Security
- 4. Deposit and Withdrawal Policy
- 5. Bonus and Promotion Terms
- 6. Betting and Gaming Rules
- 7. Responsible Gaming
- 8. Prohibited Activities
- 9. Intellectual Property and Content
- 10. Limitation of Liability
- 11. Account Closure and Termination
- 12. Changes to Terms and Contact
Introduction and Acceptance
vd999 (hereinafter referred to as "Platform", "we" or "us") is an online gaming service operated for players in Bangladesh. By using this website and all its services, you confirm that you have fully read, understood and agreed to all the terms and conditions described below.
These terms and conditions form a legal agreement between you and vd999. By creating an account, playing games, placing bets or using any other service on our platform, you agree to these terms. If you do not agree with any part of these terms and conditions, please do not use our platform.
vd999 is for adults only. You must be 21 years of age or older to use this platform.
1.1 Where These Terms Apply
These terms apply to the vd999 website, mobile site and all services provided. This includes slots, live casino, cricket betting, fishing games and all other gaming products.
1.2 Relationship with the Privacy Policy
These terms and conditions should be read together with our Privacy Policy, which describes how your personal information is collected, used and kept secure.
Account Registration and Eligibility
The following eligibility requirements must be met in order to open an account and use our services at vd999:
2.1 Age Requirement
- The person registering must be 21 years of age or older.
- Minors are not permitted to create an account or play games.
- We may request proof of identity at any time to verify age.
2.2 One Account Only
Each individual may create only one account. Operating multiple accounts under the same person's name is strictly prohibited. If this rule is violated, all accounts and deposited funds may be forfeited.
2.3 Providing Accurate Information
You must provide accurate, complete and up-to-date information at the time of registration. Providing false information is a serious breach of these terms and may result in immediate account closure. If any information changes, you must notify our support team without delay.
2.4 Geographic Restrictions
Our services are available for specific regions. vd999 reserves the right to restrict or block access for users from any region at its discretion.
Account Verification and Security
vd999, as a safe and reliable platform, ensures the protection of all users' information and funds. To this end, we follow a strict identity verification process.
3.1 KYC Verification
You may be required to complete identity verification (KYC) before a withdrawal is processed or when certain transaction limits are exceeded. The following documents may need to be submitted:
- Photocopy of National ID (NID) or passport
- Proof of address (utility bill, bank statement)
- Proof of ownership of the payment method
3.2 Account Security
It is your responsibility to keep your account password and login details secure. You are personally responsible for all activity carried out from your account. If you suspect unauthorized access, contact our support immediately.
vd999 uses SSL encryption and advanced cybersecurity technology to keep your information and transactions secure.
Deposit and Withdrawal Policy
vd999 provides fast and secure transactions through the most popular mobile banking methods in Bangladesh.
4.1 Deposit Rules
- Minimum deposit amount: ৳200 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- The correct transaction reference number must be provided at the time of deposit.
- Deposited funds must come only from the account holder's own payment account.
- Third-party deposits are strictly prohibited.
4.2 Withdrawal Rules
- Minimum withdrawal amount: ৳1,000.
- Standard withdrawal processing time: 10–45 minutes.
- Withdrawals can only be made to the same payment method used for the deposit.
- Account verification must be completed before a withdrawal can be made.
- Withdrawals may be temporarily delayed due to technical issues or verification requirements.
Transaction Summary
Minimum Deposit
৳200
Minimum Withdrawal
৳1,000
Withdrawal Time
10-45 Minutes
Payment Methods
bKash · Nagad · Rocket · Upay
4.3 Transaction Validity
vd999 reserves the right to hold any transaction and investigate the associated account on suspicion of fraudulent transactions or money laundering. Additional documents or information may be requested in such cases.
Bonus and Promotion Terms
vd999 offers bonuses and promotions for its players. By accepting these offers, you agree to the terms below.
5.1 Welcome Bonus
- New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000.
- Wagering requirement for bonus eligibility: 20 times (20x).
- The specified wagering requirement must be met before bonus funds can be withdrawn.
- Each player may receive the welcome bonus only once.
5.2 Wagering Requirements
Bonus funds become withdrawable only after they have been wagered a specified number of times. For example, a 20x wagering requirement means you must place bets totalling the bonus amount multiplied by 20.
5.3 VIP Cashback
vd999's VIP program has four tiers that provide weekly cashback benefits:
- Bronze: Up to 0.2% cashback per week.
- Silver: Up to 0.4% cashback per week.
- Gold: Up to 0.6% cashback per week.
- Platinum: Up to 0.8% cashback per week.
5.4 General Promotion Terms
- vd999 reserves the right to modify, cancel or limit any promotion.
- Multiple bonuses cannot be combined at the same time unless explicitly stated.
- Using any account or device multiple times to claim bonus benefits is prohibited.
- Creating an account solely to claim bonuses is strictly prohibited.
Betting and Gaming Rules
6.1 Fair Play Policy
vd999 ensures fair play across all games. Our games are operated by independently tested random number generators (RNG). Game outcomes are entirely random and cannot be controlled by anyone.
6.2 Game Restrictions
- Minimum and maximum bet limits are set for each game.
- Results of games completed due to a technical error will be considered void.
- If a disconnection occurs, the game will complete automatically and the result will be saved on the server.
- If there is a discrepancy between the value displayed in a game and the actual amount paid out, the server record will be considered final.
6.3 Cricket Betting
Our cricket betting section allows you to place bets on BPL, IPL, T20 and various international matches including ICC tournaments. Match-fixing or betting based on insider information is strictly prohibited and may be subject to legal action.
6.4 Game Provider Terms
When playing games from Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe and other game providers, the respective provider's own rules may also apply.
Responsible Gaming
vd999 places the highest priority on responsible gaming. We believe that entertainment should be safe, enjoyable and controlled.
7.1 Self-Control Tools
We encourage our players to use the following tools:
- Deposit Limits: Set a maximum daily, weekly or monthly deposit limit.
- Session Time Limits: Automatically log out after a set period of time.
- Self-Exclusion: Exclude yourself from gaming for a specified period.
- Reality Check: You will be reminded of your gaming duration at regular intervals.
If you have a gaming problem, contact our 24/7 live chat or visit our Responsible Gaming page.
7.2 Minor Protection
If you suspect that a minor is using our site from your device, notify our support team immediately. Use parental control software to keep your family members safe.
Prohibited Activities
The following activities are strictly prohibited on vd999 and violations may result in account closure as well as legal action:
- Fraudulent activities such as hacking, cracking or software manipulation.
- Using the platform for money laundering.
- Creating multiple accounts to claim bonus benefits.
- Colluding with other players to manipulate outcomes.
- Using automated bots or software to play games.
- Exploiting game vulnerabilities.
- Unauthorized access to another user's account.
- Making deposits or bets using third-party funds.
- Gaming with credit card or loan money.
- Filing false complaints against the platform.
If you engage in any of the prohibited activities listed above, vd999 reserves the right to immediately close the account and confiscate all funds.
Intellectual Property & Content
All content on the vd999 website — logos, trademarks, graphics, text, images, audio, video, software, and design — is the property of vd999 or its licensors and is protected by intellectual property law.
9.1 Restrictions on Use
- Reproducing, distributing, or publishing any content without written permission from vd999 is prohibited.
- Use of our trademarks or logos is strictly prohibited.
- Downloading, decompiling, or reverse-engineering game software is prohibited.
9.2 User Content
Any information or comments you provide via live chat or other means of communication grant vd999 the right to use that content. Posting offensive, false, or harmful content is prohibited.
Limitation of Liability
10.1 Service Availability
vd999 does not guarantee uninterrupted service. The service may be temporarily unavailable due to maintenance, technical issues, or other reasons. vd999 is not liable to provide any compensation for this.
10.2 Gaming Losses
Online gaming carries financial risk. vd999 is not responsible for any financial losses you incur. Only spend money on gaming that you are prepared to lose.
10.3 Third-Party Links
Our platform uses software from third-party game providers. vd999 is not responsible for the quality of service or content provided by these game providers.
For any technical errors or issues, contact our 24/7 live chat support — we will resolve them quickly.
Account Closure & Termination
11.1 Closure by User
You may request to close your account at any time through our support team. Before the account is closed, any pending bets must be settled and available funds may be withdrawn, however all bonuses will be forfeited.
11.2 Closure by vd999
vd999 reserves the right to temporarily suspend or permanently close your account in the following circumstances:
- Violation of any provision of these terms and conditions.
- Providing false information or identity fraud.
- Suspicious financial transactions.
- By order of a court or legal authority.
- Extended inactivity (more than 12 months).
11.3 Appeals Process
To contest an account closure, contact us by email at [email protected]. We review all complaints fairly.
Changes to Terms & Contact
12.1 Amendment of Terms
vd999 reserves the right to amend these terms and conditions at any time. For significant changes, we will endeavour to notify you via your registered email or on the platform. Continuing to use the platform after any changes constitutes acceptance of the new terms.
12.2 Dispute Resolution
In the event of a dispute, please contact our support team first. We are committed to resolving all complaints fairly and in a timely manner.
12.3 Contact Information
Email Support
Live Chat
Available 24/7, in Bengali
12.4 Entire Agreement
These terms and conditions, our Privacy Policy and Responsible Gaming Policy together form the entire agreement between you and vd999. If any provision of these terms is found to be invalid or unlawful, the remaining provisions will continue to apply.
Important Reminder
This platform is for entertainment purposes only. Online gaming carries financial risk. Play responsibly and stay within your limits. Seek help if you have a problem.